FAQ

Technical FAQ [SDK] While connecting TV and PC, "InvalidAsn1Error: encoding too long" error occurs. 15-Mar-2018
This error occurs when a passphrase that differs in length or case is entered. The passphrase consists of 6 alphanumeric characters and is case-sensitive. Please enter exactly the same passphrase with that of the Developer Mode app screen.
Technical FAQ [Debugging] Web Inspector not working on Chrome v54 02-Mar-2017
You will encounter the following issue while using the Web Inspector to debug your app on Chrome v54.ISSUEA command entered on the console gets submitted but is not executed.CAUSEThe keyboardEvent.keyIdentifier property, which…
Technical FAQ [General] I removed the source element from the played video element and added a source element with a new video content. But the video would not play 13-Jun-2016
If you are experiencing this problem, you have probably replaced the source element to change the video content, similar to below:// JavaScript Codefunction changeSource() { var element = document.getElementById("myVideo");…
Technical FAQ [General] I've added an event handler for video element but looks like it doesn't work. What is the problem? 03-Jun-2016
In webOS TV 1.x and 2.0, when the event occurs, only the event handler using the addEventListener() function can be called. If you have added an event handler as a property type, it will not work correctly. For the compatible code, you MUST use…
Technical FAQ [webOS TV IDE] When the webOS TV IDE has been freezed during launching. 01-Feb-2016
When the webOS TV IDE has been freezed during launching and the progress bar does not move any more, follow the next steps. Delete the following old config files: C:\Users\[User Name]\AppDataoaming\.webos C:\Users\[User…
Technical FAQ [SDK Installation] When Installer does not launch after updating or shut-down 26-Jan-2016
This error is caused by broken config file. To solve this problem, follows the next steps: Remove the config file.  [Windows] C:\Users\Public\lgsdkTvregistery\.webosTVregistery.xml [Mac…
Technical FAQ [Web Storage] Local storage data removal at app removal or uninstallation 24-Nov-2015
If you are using local storage in your app, you should notice that the data in the local storage is also deleted when your app is updated or removed on webOS TV. You would better use your (remote) server if you want save data forever. See Web…
Technical FAQ [Enyo App] The app is not working on Google Chrome 20-Oct-2015
When you test the sample app on local machine in Google chrome, it may not be loaded normally. Then, you should use the --allow-file-access-from-files option when you run the sample on Chrome browser. The followings show how to do it on various operating…
About Site [SDK] FAQ on Installing SDK 15-Jul-2015
Q1. When uninstalling SDK, "java.lang.NumberFormatException: For input string: """ error occurs. This error is caused by some problem in config file data. To figure out the problem, we should check the log file…
Technical FAQ [App Submission] Where can I download the updated self checklist template for App QA? 01-Aug-2018
Download the documents_for_app_qa.zip file, which is used for app submission.Required Documents for Application Submission to LG Seller Lounge has been updated. Self-Checklist v3.5 UX-Scenario v4.1Apps submitted for app QA accompanied by the…